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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Ferguson

October 3, 2025

4  out of  5
rating by Michael Ferguson
"Friendly and quick service. Megan is very easy to talk to and very helpful."
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Austin Edinger

October 1, 2025

5  out of  5
rating by Austin Edinger
"Hilary made the process easy, made the changes I needed for my policy. Always great to work with!"
We responded:
"Thanks for the review Austin! We look forward to working with you!"
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Becky Jingst

October 1, 2025

5  out of  5
rating by Becky Jingst
"VERY PROFESSIONAL BUSINESS. I have always had a great experience when I do business with State Farm in Norwalk. Sam and staff are very knowledgeable and courteous. Great experience!!!"
We responded:
"Thanks for the review Becky! We love working with you!"
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Karla Graham

October 1, 2025

5  out of  5
rating by Karla Graham
"The ladies that work here are so helpful and go above and beyond to help me out. I’ve forgotten to send my payment and they called specifically to make sure I was not without insurance. And one of the other team members made some suggestions due to changes to my life that needed coverage."
We responded:
"Thanks for the review Karla! We are glad to hear you’ve had a good experience and we love working with you too!"
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Kimberly Loomis

September 30, 2025

5  out of  5
rating by Kimberly Loomis
"The experience I had as I walked in was great felt welcoming . The receptionist was helpful The agent that helped write my policy for quote was very kind took time to answer all my questions and get what was best for me very satisfied ten out of ten would recommend this office I appreciate great experiences ."
We responded:
"Thanks for the review Kimberly! We are glad you had a good experience and look forward to working with you!"
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brandon witte

September 24, 2025

5  out of  5
rating by brandon witte
"Great service! Great experience!! Great to work with! Highly recommend!!"
We responded:
"Thanks for the review Brandon! We’re glad you’ve had a great experience and appreciate your business!"
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Kate Witte

September 18, 2025

5  out of  5
rating by Kate Witte
"Meghan and Sam were incredibly patient and thorough helping us through the process of getting life insurance! I can’t recommend them enough!"
We responded:
"Thanks for the review Kate! We loved helping you guys with getting your life insurance set up and agree Meg rocks!"
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Taeji Wilken

September 18, 2025

5  out of  5
rating by Taeji Wilken
"Extremely helpful while switching my auto and renters insurance and helped me get life insurance as well! Making this transition so easy! Thank you so much!"
We responded:
"Thanks for the review Taeji! I’m glad we could help with your auto, renters and life insurance. We look forward to working with you!"
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Connor Wunsch

September 17, 2025

5  out of  5
rating by Connor Wunsch
"Very helpful and got my wife added to my insurance immediately. Hilery was responsive and extremely helpful throughout the process! Strongly recommend."
We responded:
"Thanks for the review Connor! We appreciate your business and are glad we could help!"
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Matt Wilson

September 17, 2025

5  out of  5
rating by Matt Wilson
"Quick response! Easy to work with! Thank you!"
We responded:
"Thanks for the review Matt! We appreciate your business!"
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Elizabeth Terry

September 15, 2025

5  out of  5
rating by Elizabeth Terry
"They are always friendly and very helpful. Never had any problems. If i do they help solve it quickly and are always kind. I feel like family. Thank you.!"
We responded:
"Thank you for the review Elizabeth! We appreciate your business and love working with you too!"
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Doug Tibken

September 15, 2025

5  out of  5
rating by Doug Tibken
"Hilery from Sam Sorenson's agency helped me with an immediate insurance need first thing on a Monday morning, made the process very quick and easy. Was very impressed with the prompt response and quick turnaround of what I needed!!!"
We responded:
"Thanks for the review Doug! Glad to hear Hilery was able to help, we agree she rocks! 😊"
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Ty Luneburg

September 4, 2025

5  out of  5
rating by Ty Luneburg
"Erica was pleasant to work with. Quick, responsive, and very informative. She made my decision easy."
We responded:
"Thanks for the review Ty! We’re glad you had a good experience with Erica and we look forward to working with you!"
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Miguel Carrasco

September 4, 2025

5  out of  5
rating by Miguel Carrasco
"After almost two decades of being with Progressive I switched over to Sam Sorenson. Not only did I get a better rate but amazing easy to manage my coverage. After purchasing a motorcycle I got it insured, down payment made and new id cards in minutes!"
We responded:
"Thanks for the review Miguel! We’re glad you’ve had a good experience and we appreciate your business!"
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Allan Strickland

August 29, 2025

5  out of  5
rating by Allan Strickland
"Great customer service. Hilery was great to work with and helped us update our coverages quickly! Recommend them to anyone."
We responded:
"Thanks for the feedback Allan! Glad we could help and look forward to working with you guys!"
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Aaron Lerberg

August 27, 2025

5  out of  5
rating by Aaron Lerberg
"Erica and the staff at Sam Sorenson Insurance are top notch. After doing an annual review of my policies, Erica was able to find a way to save me money and decrease my exposure. Do yourself a favor and let these guys give you a quote. Update: I Had another great encounter with Sorenson Insurance. Hilery was very prompt in getting back to me and knowledgeable about the information she presented. Hilery continues to impress. I hope she stays a long time because she always hits it out of the park!"
We responded:
"Thanks for the review Aaron! We agree Erica rocks and we appreciate your business!"
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Nicole Forget

August 27, 2025

5  out of  5
rating by Nicole Forget
"Derek was amazing to work with! He thought of me and my family when a better rate came in and called me to offer it to me. He thought of us months later to offer me a great rate. He was very through and answered all of my questions. I greatly appreciate that and would highly recommend State Farm to anyone. Thank you for the amazing customer service!"
We responded:
"Thanks for the review and thanks for reaching out Nicole! We’re glad you were able to find coverage that worked for you!"
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Dan Sherman

August 25, 2025

5  out of  5
rating by Dan Sherman
"Great assistance and very knowledgeable"
We responded:
"Thanks for the review Dan! We appreciate your business!"
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Larry Welch

August 25, 2025

5  out of  5
rating by Larry Welch
"Every time I have questions, concerns, make changes to policy, or make payment I always talk with Hilery. She's always happy and positive which immediately puts me at ease. She knows her stuff and resolves everything quickly and efficiently more than meeting my expectations as a customer. Just great people and great service (especially Hilery) Highly recommend Thanks for being great"
We responded:
"Thanks for the review Larry! We agree Hilery rocks and we love working with you too!"
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Coleman

August 20, 2025

5  out of  5
rating by Coleman
"Hilery has always been so helpful anytime we have needed anything. Would highly recommend this branch to anybody."
We responded:
"Thanks for the review Coleman! Glad we could help and look forward to working with you!"
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Rhonda Reed

August 19, 2025

5  out of  5
rating by Rhonda Reed
"Sorensen State Farm office is one of the best. Hillary is always helpful and on top of everything you need. All of their staff are very efficient."
We responded:
"Thanks for the review Rhonda! We appreciate your business and love working with you and your family!"
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Jason Reyes

August 13, 2025

2  out of  5
rating by Jason Reyes
"Not very helpful. Merely just wanted to switch localities in State Farm insurance quotes, to see if rates were the same and since another office cold-called me (wanted to make sure it was legit), and the rep responding to my phone inquiry didn’t even want to help me out."
We responded:
"I apologize if you felt the experience wasn’t as smooth as it could’ve been, but it appears that our office was the one that reached out and got you quotes. If you can give us a call we’d love to get this straightened out for you."
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Carri Bowlsby

August 4, 2025

5  out of  5
rating by Carri Bowlsby
"Hillary is always great to work with."
We responded:
"Thanks for the review Carri! We appreciate your business!"
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Christie Holtorf

July 30, 2025

5  out of  5
rating by Christie Holtorf
"Hilary is always awesome to work with. She is so helpful and quick to jump in and answer any questions I (we) have."
We responded:
"Thanks for the review Christie! We agree Hilery rocks!! 😊"
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Matt Ring

July 30, 2025

5  out of  5
rating by Matt Ring
"Sam and Derek were great to work with. They helped with all of my questions and concerns by explaining things so I better understood what I was getting. They responded to emails in a very timely manner and there was no pressure making any decisions."
We responded:
"Thanks for the review Matt! Glad we could help and we look forward to working with you!"