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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jason Reyes

Jason Reyes

August 13, 2025

2  out of  5
rating by Jason Reyes
"Not very helpful. Merely just wanted to switch localities in State Farm insurance quotes, to see if rates were the same and since another office cold-called me (wanted to make sure it was legit), and the rep responding to my phone inquiry didn’t even want to help me out."
We responded:
"I apologize if you felt the experience wasn’t as smooth as it could’ve been, but it appears that our office was the one that reached out and got you quotes. If you can give us a call we’d love to get this straightened out for you."
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Carri Bowlsby

August 4, 2025

5  out of  5
rating by Carri Bowlsby
"Hillary is always great to work with."
We responded:
"Thanks for the review Carri! We appreciate your business!"
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Christie Holtorf

July 30, 2025

5  out of  5
rating by Christie Holtorf
"Hilary is always awesome to work with. She is so helpful and quick to jump in and answer any questions I (we) have."
We responded:
"Thanks for the review Christie! We agree Hilery rocks!! 😊"
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Matt Ring

July 30, 2025

5  out of  5
rating by Matt Ring
"Sam and Derek were great to work with. They helped with all of my questions and concerns by explaining things so I better understood what I was getting. They responded to emails in a very timely manner and there was no pressure making any decisions."
We responded:
"Thanks for the review Matt! Glad we could help and we look forward to working with you!"
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Jason Ruddy

July 17, 2025

5  out of  5
rating by Jason Ruddy
"Very helpful!! Answered every question I had and will end up saving me about $100 a month. Thank you!!"
We responded:
"Thanks for the review Jason! We’re glad we could help and look forward to working with you!"
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Michael Staton

July 16, 2025

5  out of  5
rating by Michael Staton
"Awesome to work with"
We responded:
"Thanks for the review Michael! We appreciate your business and love working with you too!"
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Jeannie Wood

June 27, 2025

5  out of  5
rating by Jeannie Wood
"Derek was great! He was very polite and understanding, and gave me my quotes very quickly"
We responded:
"Thanks for the review Jeannie! Glad we could help and I’m glad you had a good experience!"
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Cheryl Hunter

June 24, 2025

5  out of  5
rating by Cheryl Hunter
"A very professional interaction! My questions were answered and needs were met."
We responded:
"Thanks for the review Cheryl! Glad we could help and we look forward to working with you! 😊"
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Tyler Dix

June 24, 2025

5  out of  5
rating by Tyler Dix
"Hilery is always super easy to work with and gets it done promptly and communicates well. Hilery GETS it DONE!! Would recommend SS SF in Norwalk to anyone looking for insurance!!"
We responded:
"Thanks for the review Tyler! We appreciate your business and love working with you too!"
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Rainbow Falls

June 13, 2025

5  out of  5
rating by Rainbow Falls
"Derek was the most helpful!! Saved a ton on the home and auto plan. Very understanding and thoughtful through the entire process. Can't thank you enough. Have the best day !"
We responded:
"Thanks for the review! We agree Derek rocks and we look forward to working with you!"
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Craig Frette

June 6, 2025

5  out of  5
rating by Craig Frette
"Very prompt and helpful service."
We responded:
"Thanks for the review Craig, glad we could help and we appreciate your business!"
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Wade Beck

June 4, 2025

5  out of  5
rating by Wade Beck
"Great interaction spot on"
We responded:
"Thanks for the review Wade, glad we could help!"
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Tiffani Trinh

May 27, 2025

5  out of  5
rating by Tiffani Trinh
"Great place! Hilery is quick to respond to all my questions and giving fast quotes. Been a client of theirs for over 10 years now"
We responded:
"Thanks for the review Tiffani! We appreciate your business!"
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Michelle White

May 27, 2025

5  out of  5
rating by Michelle White
"Added a new van to our policy and Hilary as always went above and beyond to assure we were covered!"
We responded:
"Thanks for the review Michelle! We agree Hilery rocks and we love working with you too!"
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Krista Beck

April 22, 2025

5  out of  5
rating by Krista Beck
"Sam and staff are the best! Always available to assist, no matter why I'm calling!!"
We responded:
"Thanks for the review Krista! We love working with you too!"
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Shanette Bonner

April 11, 2025

5  out of  5
rating by Shanette Bonner
"Wonderful service. Timely response."
We responded:
"Thanks for the review Shanette!"
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Shanette Bonner

April 11, 2025

5  out of  5
rating by Shanette Bonner
"Derek was great. So glad we chose State Farm. So excited"
We responded:
"Thanks for the review Shanette! We’re glad to have you and that you had a good experience with Derek!"
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Brian Cabezas

April 10, 2025

5  out of  5
rating by Brian Cabezas
"Hilery is always so helpful and is great to work with! I’ve been with Sam Sorenson team for a while now and they always make things easy on me. Highly recommend them for your insurance needs"
We responded:
"Thanks for the review Brian! We appreciate your business and agree that Hilery rocks!"
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Aaron Lerberg

April 9, 2025

5  out of  5
rating by Aaron Lerberg
"Erica and the staff at Sam Sorenson Insurance are top notch. After doing an annual review of my policies, Erica was able to find a way to save me money and decrease my exposure. Do yourself a favor and let these guys give you a quote. Update: I Had another great encounter with Sorenson Insurance. Hilery was very prompt in getting back to me and knowledgeable about the information she presented."
We responded:
"Thanks for the review Aaron! We agree Erica rocks and we appreciate your business!"
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Nicole Forget

April 8, 2025

5  out of  5
rating by Nicole Forget
"Derek and Megan were wonderful to work with. They were inviting and informative. Even though, we did not choose them, Derek recommended that we go to a different local agency to help us with a lower rate. He put our personal needs above his own profit. We greatly appreciate that and would highly recommend State Farm. Thank you for the amazing customer service!"
We responded:
"Thanks for the review and thanks for reaching out Nicole! We’re glad you were able to find coverage that worked for you!"
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Michelle Marquez

April 8, 2025

5  out of  5
rating by Michelle Marquez
"I have been with Sam Sorensen for a few years. Now they always go above and beyond to ensure that I’m paying the best price for the insurance coverage. I need on several vehicles in My home. Bailey is always there to help out with any questions. Concerns or needs that I have."
We responded:
"Thanks for the review Michelle, we love working with you!"
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Ryan Sup

March 26, 2025

5  out of  5
rating by Ryan Sup
"Hilery Somers was very responsive, fast and helpful in getting our vehicle added to our insurance policy."
We responded:
"Thanks for the review Ryan! We appreciate your business and agree that Hilery rocks!"
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Nico Kiefer

March 20, 2025

5  out of  5
rating by Nico Kiefer
"Fast easy and simple"
We responded:
"Thanks for the review Nico! Glad we could help!"
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Debra Callahan

March 18, 2025

5  out of  5
rating by Debra Callahan
"Erica was great in her follow up on my new policy. She helped me to get an even better deal than I had. Erica went above and beyond any insurance agent I've had in my many years of being insured. Also, her additude towards me was excellent! Thank you Erica!"
We responded:
"Thanks for the review Debra! We agree Erica rocks and we appreciate your business! 😊"
Profile photo of Eli Sarver

Eli Sarver

March 6, 2025

5  out of  5
rating by Eli Sarver
"Called about getting life insurance and worked with Derek. He was very helpful and knowledgeable about the different policies and helped me pick that one that for me the most. Definitely recommend Derek to anyone!"
We responded:
"Thanks for the review Eli! We agree Derek rocks and are glad we could help with your life insurance plan!"