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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Denny Ratsakanh

Denny Ratsakanh

November 13, 2024

5  out of  5
rating by Denny Ratsakanh
"The Norwalk location has always been great to deal with."
We responded:
"Thanks for the review Denny, we love working with you!"
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Shelly Knox

October 30, 2024

5  out of  5
rating by Shelly Knox
"Thorough review of existing products with appropriate recommendations. Sam was professional and pleasant to work with."
We responded:
"Thanks for the review Shelly! We enjoy working with you too and appreciate your business!"
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Susan Hamilton

October 29, 2024

5  out of  5
rating by Susan Hamilton
"Erica provided exceptional customer service with super fast turnaround time for my mom’s policy. Awesome job, Erica!"
We responded:
"Thanks for the review Susan, glad we could help!"
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Vamshi Mukund

October 17, 2024

5  out of  5
rating by Vamshi Mukund
"Best Agent I have interacted so far!!"
We responded:
"Thanks for the review Vamshi, we appreciate your business!"
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Aaron Lerberg

October 16, 2024

5  out of  5
rating by Aaron Lerberg
"Erica and the staff at Sam Sorenson Insurance are top notch. After doing an annual review of my policies, Erica was able to find a way to save me money and decrease my exposure. Do yourself a favor and let these guys give you a quote."
We responded:
"Thanks for the review Aaron! We agree Erica rocks and we appreciate your business!"
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Kanasia Taylor

September 30, 2024

5  out of  5
rating by Kanasia Taylor
"I have been having a great experience with agent. Thank you for you service."
We responded:
"Thanks for the review Kanasia, we appreciate your business!"
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Javier Gonzalez

September 26, 2024

5  out of  5
rating by Javier Gonzalez
"Very Professional and knowledgeable."
We responded:
"Thanks for the review Javier!"
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Dan Sherman

September 24, 2024

5  out of  5
rating by Dan Sherman
"Great assistance and very knowledgeable"
We responded:
"Thanks for the review Dan! We appreciate your business!"
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Abbi Sudbrock

September 23, 2024

5  out of  5
rating by Abbi Sudbrock
"Had a great experience. Ben was the best and walked us through everything in detail. Stayed late to ensure we had everything setup exactly how we needed it!"
We responded:
"Thanks for the review Abbi! Glad we could help and we agree Ben is the best!"
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Alexis Brombaugh

September 19, 2024

5  out of  5
rating by Alexis Brombaugh
"Title: Exceptional Service from Bailey! I recently had the pleasure of interacting with Bailey from customer service, and I can confidently say that my experience was nothing short of outstanding! From the moment I reached out, Bailey was warm, friendly, and incredibly helpful. Bailey took the time to listen to my concerns and addressed each one with patience and expertise. What impressed me the most was her ability to explain complex information in a way that was easy to understand. She went above and beyond to ensure that all my questions were answered, and I never felt rushed or dismissed. Not only did Bailey resolve my issue efficiently, but her positive attitude made the entire interaction enjoyable. It’s rare to encounter someone so dedicated to providing excellent service, and it truly made my day! I highly recommend reaching out to Bailey if you ever need assistance. She is a true asset to your team, and I look forward to further interactions in the future. Thank you, Bailey, for your exceptional service! You deserve all the praise!"
We responded:
"Thanks for the review Alexis! We agree Bailey rocks!"
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Tarlena Saltzman

September 16, 2024

5  out of  5
rating by Tarlena Saltzman
"Erica was amazing, she really knows her stuff. When the call was done,I felt at ease know I have great coverage!!"
We responded:
"Thanks for the review Tarlena! We agree Erica rocks and we appreciate your business!!"
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adrian anthony

September 13, 2024

5  out of  5
rating by adrian anthony
"Thank you for all the help! Easy and efficient"
We responded:
"Thanks for the review Adrian!"
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Sarah Kanehl

September 13, 2024

5  out of  5
rating by Sarah Kanehl
"This office as well as team, is truly impeccable! Thank you so much for your help Ben!"
We responded:
"Thanks for the review Sarah! And for the shoutout for Ben!"
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Bryan Shaw

September 10, 2024

5  out of  5
rating by Bryan Shaw
"Erica was great! She explained the changes to the policy and answered the questions I had. It was a pleasure speaking with her !"
We responded:
"Thanks for the review Bryan! We appreciate your business!"
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Norma Henry

September 10, 2024

5  out of  5
rating by Norma Henry
"Erica explained everything very well to me and helped save me money."
We responded:
"Thanks for the review Norma! We agree Erica rocks and we appreciate your business!"
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Becky Marshall

August 21, 2024

5  out of  5
rating by Becky Marshall
"Erica was wonderful to visit with about my coverage. She made it all so simple. I’ve had State Farm Insurance for several years and won’t be changing anytime soon. Thank you for your help today Erica. You were awesome!"
We responded:
"Thanks for the review Becky! We agree Erica rocks!!"
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Joe Hingl

August 21, 2024

5  out of  5
rating by Joe Hingl
"Erica was wonderful to work with."
We responded:
"Thanks for the review Joe! Glad you had a good experience and thanks again for your business!"
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Sam Phimphangsy

July 30, 2024

5  out of  5
rating by Sam Phimphangsy
"Erica was so helpful in helping me save money and switching my auto insurance to State Farm. She made the process go as smoothly as possible. Definitely recommend!"
We responded:
"Thanks for the review Sam! Glad we could help and we agree Erica rocks!!"
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Kalie McGinty

July 25, 2024

5  out of  5
rating by Kalie McGinty
"Sean was very helpful!!"
We responded:
"Thanks for the review Kalie!"
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Chris Dougherty

July 10, 2024

5  out of  5
rating by Chris Dougherty
"Erica and her team are top notch! Very helpful with the coverage amounts and bundling options."
We responded:
"Thanks for the review Chris! Glad we could help, we look forward to working with you!"
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Merry Le

July 9, 2024

5  out of  5
rating by Merry Le
"Hilery was very professional and nice. She was fast and efficient and knows what she's doing 😊"
We responded:
"Thanks for the review Merry! Glad we could help and thank you again for your business!"
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Ashley Madole

June 5, 2024

5  out of  5
rating by Ashley Madole
"Erica was fantastic!! Very quick to respond and took less than 24 hours to get my policies set up. She took her time to make sure all of my questions were answered and made me feel like a priority. Thank you Erica!!"
We responded:
"Thanks for the review Ashley! Glad we could help!!"
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Jessica Morgan

May 28, 2024

5  out of  5
rating by Jessica Morgan
"They take great care of you"
We responded:
"Thanks for the review Jessica!"
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Nolan McCormick

May 17, 2024

5  out of  5
rating by Nolan McCormick
"Highly recommend, even though it's not Jake from State Farm; Sam with State Farm will suffice. If you're reading this, just give them a call and get the quote, promise you won't regret it! Made the switch and couldn't be more happy to be with a local agency that is "down the street". We have better coverage now AND ended up saving some on the home owners - so for real, give them a call."
We responded:
"Thanks for the review Nolan, I’m glad we could help and look forward to working with you!!"
Profile photo of Anthony Wilson

Anthony Wilson

May 14, 2024

5  out of  5
rating by Anthony Wilson
"Was very helpful in getting my quote and I'll be saving about $100 a month after switching from American family insurance"
We responded:
"Glad we could help Tony! "