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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Destiny Mongar

August 17, 2023

5  out of  5 rating by Destiny Mongar
"Just wanted to give a shout out to Ben Hootman at state farm! He was a pleasure to work with and handled everything in a timely manner and was happy to do so!"

todd Litchkey

August 15, 2023

5  out of  5 rating by todd Litchkey
"They are great help in the office. They either answer the phone or in one case were really busy and actually called me back. My last guy never called back. Great job Sorenson team!"


August 7, 2023

5  out of  5 rating by Coleman
"Sam helped us better rates with our auto and home and made the processes very easy."

J. G,

June 21, 2023

5  out of  5 rating by J. G,
"This was a phone review of my present State Farm policies. Mr. Sorenson explained a couple of slight changes which he felt might be beneficial to me and I agreed. He was very pleasant and quite knowledgeable regarding my policies."

Shayla Filson

June 20, 2023

5  out of  5 rating by Shayla Filson
"Sam Sorensen and his team at State Farm did a wonderful job at setting me up with an auto and renters insurance bundle. They are super helpful, and were able to get me the exact policy I wanted for a great price! I’m excited to continue working with them in the years to come."

Hannah Hageman

June 15, 2023

5  out of  5 rating by Hannah Hageman
"I have had a great experience working with the people at State Farm. They always respond in a timely manner and helped me get the best deal!"

Lynne Hites

June 15, 2023

5  out of  5 rating by Lynne Hites
"I have been with State Farm for a LONNNNNNG time now and have had to switch a couple times to different State Farm locations due to them making changes, BUT now I'm with the Norwalk team and although I have not met him yet, I work with Ben alot over the phone and he is one hell of a guy to work with! Ben is professional yet, you feel like you have known him forever. Thank you Ben for always helping when needed."

slick bean

May 1, 2023

5  out of  5 rating by slick bean
"Sam is awesome he has gotta be the best guy for the job n his partenter ben is a Rockstar kid can get it done thanks to them both yall do it like it shud be done"

Sydney Crook

April 26, 2023

5  out of  5 rating by Sydney Crook
"Ben was great! Helped me get a way better offer then what I was paying for just auto alone."

David Cammack

April 25, 2023

5  out of  5 rating by David Cammack
"Trusted agents that are knowledgeable and patient with questions."

Cath Harrelson

April 6, 2023

5  out of  5 rating by Cath Harrelson
"Very friendly and professional. No complaints and happy to have my business."

Patti G

April 6, 2023

5  out of  5 rating by Patti G
"Sam was great Wr had a virtual meeting and he saved me a lot of money Thanks Sam"

Becky Jingst

April 3, 2023

5  out of  5 rating by Becky Jingst
"VERY PROFESSIONAL BUSINESS. I have always had a great experience when I do business with State Farm in Norwalk. Sam and staff are very knowledgeable and courteous. Great experience!!!"

Marissa Reed

March 15, 2023

5  out of  5 rating by Marissa Reed
"As first time home owners Sam was wonderful at talking us through everything so we could make informed decisions! Super friendly staff! Highly recommend!"
Profile photo of Richard


March 2, 2023

5  out of  5 rating by Richard
"Sam and his group of people are awesome. Always a good conversation and welcoming when you walk in the door."

Sergei Guschin

February 28, 2023

1  out of  5 rating by Sergei Guschin
"Sam has some new personell in the office who have little or no knowledge as well as not customer service oriented. Sam also had emotions to drive his business in his responses. Unfortunately, I would have to make a formal complaint and possibly switch agents."

sandy winchell

November 4, 2022

5  out of  5 rating by sandy winchell
"It was a pleasure too visit with both of you thank you for what you do."

Cindy Kuehl

September 29, 2022

5  out of  5 rating by Cindy Kuehl
"I've had a great experience!!! State Farm has covered allll of my insurance needs and then some! I Believe the representative was Bailey ....she was very informative and thorough ..and pleasant...THANKS STATE FARM"

Inez DeMoss

September 28, 2022

5  out of  5 rating by Inez DeMoss
"Sam was a very nice person to work with and I think we will be satisfied with our State farm insurance. Thank you so much"

Christian Brown

August 29, 2022

5  out of  5 rating by Christian Brown
"I was searching for a new company and a new agent. After looking and looking, Sam reached out to me, The inititive that Sam took to actaully reach out really stuck out to me, noone else did this. It was a clear sign that he wanted my business. The lines of communication with Sam is 100% he will get you what you need!"


August 20, 2022

5  out of  5 rating by pigglet1215
"Sam at the State Farm office in Norwalk was such a pleasure to work with. He really took his time to compare the policy that we had to the new one he put together for us and it had all the coverage that we needed where our old policy did not. I feel a lot more secure now that we are with State Farm. Sam really listened to me and exceeded my expectations. If you need a policy review and want open honest communication Sam is the man to work with!!"

Alex Hartman

August 19, 2022

5  out of  5 rating by Alex Hartman
"Ben is a really great guy! I’m 19, and I didn’t know the first thing about insurance. Since talking with Ben I’m learning about liability limits, deductibles, and the man is even showing me ways to save more money! I have to I say I was more than appreciative, and impressed with Ben."

Linda Godwin

June 18, 2022

5  out of  5 rating by Linda Godwin
"Sam and his staff are professional, knowledgeable and go the extra mile, every time, to accommodate (what always seems to be) my last minute needs! Bailey's helpful and cheerful attitude is so refreshing and Ben's willingness to jump in points to Sam's skills at building a great team!"

Theresa McConeghey

June 7, 2022

5  out of  5 rating by Theresa McConeghey
"Great team!"

Bailey Clark

June 6, 2022

5  out of  5 rating by Bailey Clark
"Staff was very friendly and helpful"